Frequently Asked Questions

SleepSync mattresses are built with advanced sleep technology to ensure optimal spine alignment, pressure relief, and temperature regulation for deep, uninterrupted sleep. Crafted with Engineered and UltraResponse Latex, each mattress is designed to deliver enhanced airflow, breathability, and responsive comfort—so you wake up refreshed every day.

Yes, all SleepSync mattresses come with a 15-year warranty covering manufacturing defects (terms and conditions apply). For slatted frames, we recommend using flat (not bowed) wooden slats spaced no more than 4 inches apart to ensure proper mattress support.

We recommend allowing 2 to 3 weeks for your body to adjust. During this time, your spine and muscles naturally align with the mattress’s ergonomic support, helping you experience its full comfort.

Yes! SleepSync mattresses are compatible with most bed bases, including slatted frames, flat platforms, and adjustable beds. Just ensure the base is sturdy and provides even support.

Yes! SleepSync mattresses come with a 100-night free trial. If you’re not fully satisfied, you may be eligible for a return or exchange in accordance with our return policy.

To extend the life of your mattress:

• Rotate it every 3–6 months

   

• Use a mattress protector

   

Follow the care instructions provided in your user manual