Shipping Policy
A hassle-free delivery experience is what we offer:
Delivery Timelines:
At SleepSync, we strive to ensure a seamless and hassle-free delivery experience for all our customers.
Delivery Timelines:
- Standard delivery is estimated within 10 days from the date of order confirmation.
- Please note that delivery timelines are indicative and may vary due to unforeseen
circumstances beyond our control. In the event of any delay, customers will be duly informed.
- Once your order has been dispatched, a confirmation email and tracking link will be shared for your convenience.
For any assistance or queries regarding delivery, please contact our support team.
Delivery Guidelines:
- Our logistics partners will deliver your product to your doorstep. Please ensure someone is available to receive it.
- Kindly inspect the item upon delivery. If you notice any damage, notify us within 24 hours.
- Ensure adequate access at your delivery location (e.g., wide staircases or service elevators). Additional delivery challenges may incur extra costs.
Failed Deliveries & Rescheduling:
- Missed deliveries due to customer unavailability or incorrect addresses may lead to rescheduling fees.
Shipping Charges:
- Standard shipping is free across India.
- Return shipping may be chargeable for size-related return requests.