Legal Information

SleepSync Legal Information

Welcome to SleepSync. This Legal Information page provides important information regarding the ownership, operation, intellectual property, and legal policies applicable to this website and the products offered through it.

By accessing or using this website, you acknowledge that you have read and understood the information provided below.

Business Information

Brand Name

SleepSync

Trademark Owner

SleepSync is a registered trademark owned by Aziyan Trading Private Limited. The SleepSync name, logo, and associated branding are protected under applicable trademark laws.

 Website

https://thesleepsync.com

Customer Support

Email: support@thesleepsync.com

Phone:  +91 9061850178

Business Hours:

Monday – Saturday

9:00 AM – 6:00 PM IST

Brand Ownership

SleepSync is an independently developed mattress brand committed to providing thoughtfully engineered sleep products.

All products sold through the official SleepSync website are genuine SleepSync products and are supported by our published warranty, customer support, and after-sales service.

Product Development & Manufacturing

SleepSync products are designed according to our proprietary product specifications and quality standards.

Our products are manufactured by authorized manufacturing partners under commercial manufacturing agreements.

To protect confidential business information and manufacturing processes, we do not publicly disclose the identity of our manufacturing partners.

SleepSync remains responsible for:

  • Product Design 
  • Quality Standards 
  • Product Specifications 
  • Customer Support 
  • Warranty Services
  • After-Sales Support

Intellectual Property

The following intellectual property belongs to SleepSync or its lawful owner unless otherwise stated:

  • SleepSync name
  • SleepSync logo
  • TRIZEN product branding 
  • Product descriptions
  • Product photography 
  • Website design 
  • Marketing materials
  • Product graphics
  • Website content

No content from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

TRIZEN Proprietary Design

TRIZEN is SleepSync's proprietary mattress design developed to combine carefully selected materials, ergonomic construction, and multi-layer comfort engineering into premium sleep products.

The TRIZEN name and associated product architecture are proprietary to SleepSync.

Product Authenticity

Products purchased through

https://thesleepsync.com

are genuine SleepSync products.

Purchases made through unauthorized sellers or third-party marketplaces may not qualify for SleepSync warranty or customer support unless otherwise specified.

Customers are encouraged to purchase only through our official website or authorized sales channels.

Product Information

We strive to ensure that all information published on our website is accurate and up to date.

However, product specifications, dimensions, materials, colors, availability, pricing, and packaging may change without prior notice as part of our continuous product improvement process.

Images are provided for illustration purposes and slight variations may occur.

Pricing

All prices displayed on the website are inclusive/exclusive of applicable taxes (modify as applicable).

Prices are subject to change without prior notice.

Orders

SleepSync reserves the right to:

  • Accept or decline any order 
  • Cancel fraudulent transactions
  • Refuse orders suspected of abuse or unauthorized activities 
  • Limit product quantities

If an order cannot be fulfilled, customers will be notified and any applicable refund will be processed according to our Refund Policy.

Warranty

Warranty coverage is governed by our published Warranty Policy.

Customers are encouraged to read the Warranty Policy before purchasing.

Returns & Trial

Returns and our 100-Night Home Trial are governed by our Return & Trial Policy.

Eligibility criteria, exclusions, and conditions are detailed on that page.

Limitation of Liability

To the maximum extent permitted by applicable law, SleepSync shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or our products.

Nothing in this section limits rights available under applicable consumer protection laws.

External Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of external websites.

Governing Law

These terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the jurisdiction of our registered office.

Contact Information

For any legal, business, or customer service enquiries:

SleepSync

Website:

https://thesleepsync.com

Email:

support@thesleepsync.com

Phone:

+91 9061850178

Business Hours:

Monday – Saturday

9:00 AM – 6:00 PM IST